Cancellation Policy

The Business Centre has a 48-hour cancellation/rescheduling policy as our appointments are in high demand.  If it is necessary to cancel or reschedule your appointment we require that you provide notice 48 hours in advance by Phone: #4925 7700 or via Email:

If you do not attend or fail to cancel your appointment within 48 hours, you will forfeit that session.  Cancellations with less than 48 hours notice are difficult to fill and by giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot.

There is some flexibility in this policy for emergency situations as we understand that unplanned issues/considerations can come up and you may need to cancel an appointment with less notice. 

Website Policy

This website is maintained by Hunter Business Centre under the domain name ‘’. Your use of it is governed by the Terms and Conditions applicable to the use of the Business Centre Website and our Privacy and Security Statement, and by further terms and conditions applicable to particular products or services, or sections of the website. We recommend you review our Terms and Conditions and check for updates regularly. While we have taken all due care in preparing our website, the Business Centre and its related bodies corporate and associates will not be liable for any loss, harm or damage suffered by any person arising out of or related to its content, except to the extent of any liability implied by law which cannot be excluded.

The information on this website is general in nature. Any advice it contains is general advice only and has been prepared without taking into account the objectives, situation or needs of any particular person. The website content is not intended to be a substitute for professional advice, so before you act on it you should determine its appropriateness having regard to your particular objectives, financial situation and needs, and seek any professional advice you require. Before deciding whether to acquire, dispose of or hold an investment in a Business Centre product, you should obtain and consider the relevant disclosure document. Past performance of a product is not a reliable indicator of future performance. The Business Centre offers a range of products including Start House and Talking Heads.

Features and benefits vary between products, and not all of our products include all features referenced on this website. To understand the Business Centre product’s terms and conditions, please download and read the applicable Product Disclosure Statement or other disclosure documents. For more information about the Business Centre and the services we provide, please contact us on (02) 4925 7700.

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

License to use website
Unless otherwise stated, the Business Centre and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.
You may view, download for caching purposes only, and print pages or OTHER CONTENT from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:
• republish material from this website (including republication on another website);
• sell, rent or sub-license material from the website;
• show any material from the website in public;
• reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
• edit or otherwise modify any material on the website; or
• redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use
You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without the Business Centre express written consent.
You must not use this website to transmit or send unsolicited commercial communications.
You must not use this website for any purposes related to marketing without the Business Centre’s express written consent.

Restricted access
Access to certain areas of this website is restricted. The Business Centre reserves the right to restrict access to other areas of this website, or indeed this entire website, at the Business Centre discretion.
If the Business Centre provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential.
The Business Centre may disable your user ID and password in the Business Centre sole discretion without notice or explanation.

  • User content
    In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.
  • You grant to the Business Centre a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.
    You also grant to the Business Centre the right to sub-license these rights, and the right to bring an action for infringement of these rights.
  • Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or the Business Centre or a third party (in each case under any applicable law).
  • You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.
  • The Business Centre reserves the right to edit or remove any material submitted to this website, or stored on the Business Centre servers, or hosted or published upon this website.
  • Notwithstanding the Business Centre rights under these terms and conditions in relation to user content, the Business Centre does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties
This website is provided “as is” without any representations or warranties, express or implied. The Business Centre makes no representations or warranties in relation to this website or the information and materials provided on this website.
Without prejudice to the generality of the foregoing paragraph, the Business Centre does not warrant that:
• this website will be constantly available, or available at all; or
• the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes or is meant to constitute advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.

Limitations of liability
The Business Centre will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:
• to the extent that the website is provided free-of-charge, for any direct loss;
• for any indirect, special or consequential loss; or
• for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.
These limitations of liability apply even if the Business Centre has been expressly advised of the potential loss.

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit, and nothing in this website disclaimer will exclude or limit the Business
Centre liability in respect of any:
• death or personal injury caused by the Business Centre negligence;
• fraud or fraudulent misrepresentation on the part of the Business Centre; or
• matter which it would be illegal or unlawful for the Business Centre to exclude or limit, or to attempt or purport to exclude or limit, its liability.

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.
If you do not think they are reasonable, you must not use this website.

Other parties
You accept that, as a limited liability entity, the Business Centre has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against the Business Centre officers or employees in respect of any losses you suffer in connection with the website.
Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect the Business Centre officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as the Business Centre.

Unenforceable provisions
If any provision of this website disclaimer is or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

You hereby indemnify the Business Centre and undertake to keep the Business Centre indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by the Business Centre to a third party in settlement of a claim or dispute on the advice of the Business Centre legal advisers) incurred or suffered by the Business Centre arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions
Without prejudice to the Business Centre other rights under these terms and conditions, if you breach these terms and conditions in any way, the Business Centre may take such action as the Business Centre deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

The Business Centre may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

The Business Centre may transfer, sub-contract or otherwise deal with the Business Centre rights and/or obligations under these terms and conditions without notifying you or obtaining your consent. You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement
These terms and conditions, together with DOCUMENTS, constitute the entire agreement between you and the Business Centre in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with GOVERNING LAW, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of [JURISDICTION].
Registrations and authorisations

The Business Centre is registered with ASIC. You can find the online version of the register at The Business Centre registration number is 002 940 249. The Business Centre ABN number is 47 002 940 249.

The Business Centre details
The full name of the Business Centre is Hunter Business Centre Ltd.
The Business Centre RTO code is 90224.

The Business Centre registered address is 6 Dick St, Newcastle West, NSW 2302.
You can contact the Business Centre by email to

About these website terms and conditions
We created these website terms and conditions using a free website terms and conditions precedent available at Premium precedents available on the Contractology website include referral contract precedents.

Privacy Policy
Our Organisation as a Registered Training Organisation is highly sensitive to the confidentiality of information provided by you to Our Organisation. As a result, Our Organisation has adopted the following Privacy Policy which is applicable to all information that you provide to Our Organisation and that we maintain electronically, whether you provide the information through our website or other means.

Laws and Legislation
All personal information that Our Organisation collects is protected by the Privacy Act 1988 (Privacy Act). Information about the Act can be found on the website of the Office of the Australian Information Commissioner (OAIC). Under the requirements of the Information Privacy Principles in the Privacy Act, Our Organisation is committed to protecting the privacy of your personal information.

What Information Do We Collect?
Our organisation must collect personal information as part of your application process for training and business advisory services. This information may be of a personal nature and can include details of educational background, employment history, and current employment status, and language, literacy and numeracy skills. The purpose of this information is to allow the staff of Our Organisation to develop effective training and assessment programs, according to the needs of each individual. The requested enrolment application information conforms to the AVETMISS (Australian Vocational Education & Training Management Information Statistical Standard) requirements, which all students are required to provide when enrolling. The personal information gained during the enrolment process will not be used for marketing purposes.

What Do We Use This Information For?
The purpose of collecting personal information during the enrolment process is to allow the staff of Our Organisation to develop effective training and assessment programs, according to the needs of each individual. This will enable you to enrol and obtain your qualifications.

How Do We Store This Information?
Our Organisation is required to keep your records for compliance with the Australian Standards Quality Authority (ASQA), Australian Training Framework (AQTF) and the Standards for Continuing Registration (SRN). All reasonable steps are taken to ensure that the information collected is kept secure and confidential. Our web environment, Virtual Learning Environment and databases are protected from unauthorised access using current technologies. You should be aware that there are inherent risks associated with the transmission of information via the Internet. For those who do not wish to transmit specific information across the Internet, the Framework provides alternative ways of providing information. For example, forms may be printed and lodged by facsimile transmission or post.

With Whom Do We Share Your Information?
Our Organisation will not sell, share, rent or otherwise provide personal information to others, including people in your workplace or spouses, without your written consent. If you are under the age of 18 years your personal information, attendance details, progress and results may be disclosed to your parent/guardian. Personal information collected as a result of your enrolment will be disclosed to authorised departmental officers of State and Commonwealth Government authorities and agencies for general student administration, vocational education and training administration and regulation, as well as departmental planning, reporting, communication, research, evaluation, auditing and marketing. The privacy statement for the Department of Education Employment and Workplace Relations (DEEWR) can be found at

Collection and Use of Site Visit Data
Our Organisation does not collect or record personal information, other than that you choose to provide through online enrolment requests form, or events registration. Two types of online data is collected: Visitor logs and statistics so that we know how busy our site is; and Information provided by users through feedback forms on this site. If you complete a feedback form, we will collect your first and last name, organisation (if applicable), and email address.

Our Organisation may use cookies for the operation of its learning management system. A cookie is a small file that is held on your computer, for the purpose of recording information about the pages that you have visited. Our Organisation does not use these cookies to gather personal information, the activity being related solely to the operation of the Learning Management System. Our organisation will only disclose personal information, when required to: Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on Our Organisation fulfil a user’s order or request in accordance with Our Organisation policy and procedures.

Keeping In Contact With Fellow Students
Training participants who wish to stay in contact with other training participants are advised to collect names and contact information in person at the time of the training as we do not pass on information.

Payment Processing and Credit Card Information
The site you are visiting has been enabled for secure credit card payments processing using SecurePay. All payment pages served by this website are secured by our own SSL certificate.

PCI DSS Compliant
Your credit card details are passed directly to the merchant's bank without ever being stored on either their system or this website. At no time does this site handle your money because the transaction is between you and the merchant's bank. This website securely facilitates the transaction, protecting both you and the merchant and providing detailed reporting and invoice tracking numbers. If you wish to know more about the payment processing, please click on Contact Us.

All payments and currency values on this website are in Australian Dollars.

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Book a meeting   Call (02) 4925 7700
Our advisor locations:

Central Coast, Hunter and Mid Coast or we can come to where you are.

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