Monday, 28 November 2016

Outstanding Client Experience at The Business Centre

Item Author Andrea Pugh

Outstanding Client Experience at The Business Centre

The Business Centre has received the honour of the Small Biz Connect (SBC) Outstanding Client Experience Award 2015-16. SBC is a NSW Government subsidised program that provides a personalised business advisory service to small business. The Award is based on the highest overall score from external research on client satisfaction and likelihood to recommend – of all SBC providers in the State.

The Business Centre has delivered the SBC program on behalf of the Office of the NSW Small Business Commissioner (OSBC) since 2012. The program offers NSW businesses access to expert advice on starting and managing small business through face-to-face support and development of key business skills.

In delivering the service, The Business Centre provides support to small business owners, spanning Newcastle, Lake Macquarie, Maitland, Cessnock, Singleton, Muswellbrook, Upper Hunter, Port Stephens, Dungog, Gloucester and Great Lakes areas.

The Business Centre General Manager, Narelle McClelland said it was a great pleasure to be acknowledged for outstanding customer satisfaction.

"It’s something we strive to deliver and pride ourselves on doing well. To be acknowledged for this, particularly based on results of external research, is very pleasing," Narelle said.

"Our team of SBC Advisors work closely with clients to help them in their business - whether just starting out, or selling up. We genuinely care and get a great buzz seeing them succeed."

Monday, 14 November 2016

Beep Beep!

Item Author Andrea Pugh

Beep Beep!

The Small Biz Bus will soon be bringing assistance to small businesses in Newcastle East, East Maitland and Tea Gardens. If you’re looking for personalised advice for your small business at no cost, book in for a one-on-one consultation with a Small Biz Connect Advisor at the following:


Newcastle East
 9:00am to 3:00pm Wednesday, 23 November

Pacific Park, Newcastle East

East Maitland 9:00am to 3:00pm Thursday, 24 November

East Maitland Library car park, East Maitland

 

Tea Gardens 10:00am to 3:00pm Friday, 25 November

Marine Drive (opposite Nicole's Art Gallery & Cafe), Tea Gardens

Visit www.clikclik.com.au/smallbizbus or phone 1300 134 359 to book your free session.

Friday, 16 September 2016

Smart Arts returns to Newcastle

Item Author Andrea Pugh

Smart Arts returns to Newcastle

Cultural sector development program, Smart Arts is returning to Newcastle in October following highly successful delivery of the initiative in Port Stephens. The Business Centre and Octapod are investing again to deliver the program, which includes a series of capacity-building events to support the creative industries in Newcastle and the Hunter region.

The program comprises two business education workshops and a creative sector consultation and networking event, all designed to assist artists, creative practitioners, arts and cultural professionalsto build sustainable creative businesses. Learn more.

Friday, 26 August 2016

The Business Centre awarded Best Regional BEC

Item Author Andrea Pugh

The Business Centre awarded Best Regional BEC

The Business Centre has been awarded Best Regional BEC at the recent 2016 BEC Australia Awards for Performance held in Melbourne as part of the Small Business Development Conference 2016.

Federal Minister for Small Business, the Hon Michael McCormack MP presented The Business Centre with the Award, which recognises Business Enterprise Centres (BECs), their management and staff whose business practices, innovation and core service delivery has realised outstanding outcomes and economic benefits to the local community.

The awards program highlights excellence within the national BEC network, which first commenced operations in the early 1980’s. The philosophy of the network is to provide, information, advice and assistance to business intenders and existing business owners so that they are well-placed to develop their businesses as successful and profitable entities.

The Business Centre General Manager, Narelle McClelland said it was an honour to be acknowledged for the assistance they provide to businesses.

“We’re extremely pleased to be awarded Best Regional BEC - a salute to our dedication, working to achieve successful outcomes for businesses in our local community,” Narelle said.

“We’re tremendously proud of what we do in helping people achieve their business goals.”

Wednesday, 10 August 2016

Women in Business mentoring for start-ups

Item Author Andrea Pugh

Women in Business mentoring for start-ups

Applications are now open for the Women in Business mentoring program for start-ups, commencing in September. If you're a woman in the start-up phase of business, face challenges and could benefit from expert mentoring, please contact us on 02 4925 7700 or register your interest online.

Wednesday, 10 August 2016

Developing a business blueprint for success

Item Author Andrea Pugh

Developing a business blueprint for success

Failing to plan is planning to fail. It’s an old adage that we’ve all likely heard, but nonetheless remains hugely relevant in the world of business. For more than 30 years The Business Centre has been working to support business development, offering core workshops and advice on planning to assist clients in their ventures. In all that time, the fact that starting your own business requires a significant amount of research and planning has never changed but how you go about it certainly has.

Enter the Business Model Canvas, a strategic management and entrepreneurial tool that allows you to efficiently develop a clear and comprehensive roadmap for success. The proven framework not only allows you to prepare a solid plan and consolidate your efforts, but also enables you to test your plan thus helping to mitigate risk and improve the chance of success.

The plan developed using this process is highly actionable and will be one revisited often; not a document left to sit gathering dust. It is suitable for those just starting out, as well as established business owners looking to effectively review and update their overall plan and strategy.

It you’d like to learn more about this practical, time-saving tool, The Business Centre regularly delivers a ‘Business Planning that Works’ workshop, and also has experienced Business Advisors available for one-on-one consultations to help you develop your business blueprint for success. Consultations are fully subsidised through the NSW Government’s Small Biz Connect program. Phone 02 4925 7700 or email This email address is being protected from spambots. You need JavaScript enabled to view it. for more.

Friday, 29 July 2016

The Rippler Effect is back!

Item Author Andrea Pugh

The Rippler Effect is back!

Trailblazing business innovation program, The Rippler Effect is a five-month course comprising a series of workshops and special guest presentations, including high-profile entrepreneurs to teach participants how to implement innovation in business. The program, an initiative of The Business Centre and proudly supported by Davies Collison Cave, first commenced in 2014 to offer participants nationally-accredited skill sets in innovation practice and management. It provides a real solution to facilitating innovation and is the only of its kind in the Hunter.

The next The Rippler Effect program is commencing Friday, 19 August. Download the brochure or contact Steve Wait on 02 4925 7700 or This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Friday, 24 June 2016

Women in Business wraps up

Item Author Andrea Pugh

Women in Business wraps up

The Women in Business Mentoring Program has concluded with a special graduation event held recently to celebrate. A big congratulations and thank you to all participants and mentors for their hard work and commitment. A special mention of our expert team of mentors, including: Melissa Archer, Archer Business Consulting; Catherine Deverell, Prioritised; Christina Gerakiteys, The Business Centre; Shivani Gupta, Passion People Institute; Melanie Hamilton, Taggart Business Advisors; Melissa Histon, Sista Code; Gillian Hollingsworth, Kooler Ice; Karen Howard, Newcastle Business Solutions; Maureen Jack, DFK Crosbie; Lynn Jenkin, Shirlaws; Janelle Kirk, Commonwealth Bank; Jacky Kitcher, Bounce Design; Karen La Fou, NAB; Adele Martin, Firefly Wealth; Holly Martin, Hunter Headline / Just Holly; Lenore Miller, Inspired for Life; Lisa Mills, Lisa Mills Performance Coaching; Tara O’Connell, Appsolute Results; Jane Peck, Karuna Medical P/L; Dana Pichaloff, Event Cinemas; Kirsty Porteous, DFK Crosbie; Rachael Sheldrick, The Workshop Whisperer; Kylie Smiley, Mobile Marketing Link; Melanie Symington, Seaside Homes Design; and Emma Thomson, Impact Health Studio.

We wish everyone the very best moving forward in their business. We also thank and acknowledge the support of Newcastle City Council and the Australian Small Business Advisory Service (ASBAS) in delivering the initiative.

Friday, 15 April 2016

Small Biz Bus on tour

Item Author Andrea Pugh

Small Biz Bus on tour

The Small Biz Bus is on the move again bringing assistance to small businesses in Tocal, Nelson Bay, Raymond Terrace, Maitland and Charlestown. If you’d like personalised advice for your small business at no cost, take advantage of a one-on-one consultation with a Small Biz Connect advisor at the following:

Tocal Field Days 9:00am – 5:00pm Friday 29 April, Saturday 30 April, Sunday 1 May

815 Tocal Rd, Tocal

 

Nelson Bay 9:00am – 3:00pm Monday, 2 May

Magnus St (between Stockton St and Donald St), Nelson Bay

 

Raymond Terrace 9:00am – 3:00pm Tuesday, 3 May

William St (between Sturgeon St and Port Stephens St), Raymond Terrace

 

Maitland 9:00am – 3:00pm Wednesday, 4 May

High St (in front of Town Hall), Maitland

 

Charlestown 9:00am – 3:00pm Thursday, 5 May

Pearson St, Charlestown

 

Visit www.clikclik.com.au/smallbizbus or phone 02 4925 7700 to book your free session.

Monday, 08 February 2016

Mentoring program to support women in business

Item Author Andrea Pugh

Mentoring program to support women in business

A dedicated mentoring program for Newcastle’s business women to help improve their success is commencing in March at The Business Centre. The Women in Business program will run over four months, include up to 20 participants and comprise a mix of small group workshops, mentoring and networking opportunities.

Main objectives of the program are to improve participant’s management skills, facilitate growth and provide opportunities for business women to network.

Workshops will be held around topics including: digital engagement; business innovation; financial planning and funding; and work/life balance. Based on their individual business needs, participants will also have access to a range of experts from disciplines including finance, business development, human resources, health, management and digital engagement.

The Business Centre General Manager, Narelle McClelland said the program will allow participants to strengthen their business management skills and enable growth, but is also a great way for Newcastle business women to network and develop connections.

"The program aims to empower women by facilitating the additional skills and support needed to help improve their business success," Narelle said.

"It’s also an excellent opportunity for participants to connect with like-minded business women and build relationships and confidence."

Applications for the Women in Business mentoring program are now open. For more information visit, www.businesscentre.com.au or phone 02 4925 7700.

The program is an initiative of The Business Centre supported by Newcastle City Council and the Federal Government through the Australian Small Business Advisory Service (ASBAS).

Monday, 25 January 2016

The Rippler Effect innovation program returns for third series

Item Author Andrea Pugh

The Rippler Effect innovation program returns for third series

On 26 February, business innovation program, The Rippler Effect will be returning for a third round. The trailblazing five month course comprises a series of workshops and special guest presentations, including high-profile entrepreneurs to teach participants how to implement innovation in business.

The Newcastle-born program offers participants a unique and inspiring opportunity to gain nationally accredited skill sets in Innovation Practice and Innovation Management. Practical processes and activities are taught, allowing participants to challenge their way of thinking and develop strategies for growth and sustainability in business.

The Rippler Effect has proven highly effective and attracted participants from a diverse range of industries and positions, including managers, business owners and entrepreneurs.

The Business Centre General Manager, Narelle McClelland said the program provides participants with specialist knowledge and the practical skills and know-how to develop an innovative culture.

"The Rippler Effect is highly engaging and teaches participants how to identify opportunity and generate ideas for implementation in their business or workplace," Narelle said.

"We are very much aware of the importance of innovation and the significant benefits on offer to business and are extremely pleased with the Federal Government’s renewed focus on innovation through the National Innovation and Science Agenda."

Registrations for The Rippler Effect are now open, see here for more.

Wednesday, 11 November 2015

The Business Centre best in state

Item Author Margaret

The Business Centre best in state

The Business Centre has been awarded for outstanding achievement at the recent Small Biz Connect Awards held in Sydney. NSW Small Business Commissioner, Robyn Hobbs OAM presented The Business Centre with the Outstanding Achievement Award for exemplary service to small businesses in 2014/2015 through the Small Biz Connect program.

Small Biz Connect, a NSW Government subsidised program provides a personalised business advisory service to small business. The program offers NSW businesses access to expert advice on starting and managing small business through face-to-face support and development of key business skills.

The Business Centre delivers the program on behalf of the Office of the NSW Small Business Commissioner (OSBC). In delivering the service, The Business Centre provides support to micro and small business owners, spanning Newcastle, Lake Macquarie, Maitland, Cessnock, Singleton, Muswellbrook, Upper Hunter, Port Stephens, Dungog, Gloucester and Great Lakes areas.

The Business Centre General Manager, Narelle McClelland said, ‘It is fantastic to be recognised for the assistance we provide to small businesses. The accolade is testament to our dedicated team of professionals who are deeply passionate about the help they provide working tirelessly to support small business in our region.’

‘We’re immensely proud of our work and the businesses we assist.’ said Ms McClelland

The Business Centre was also recipient of the Commissioner's Special Category Award, acknowledging the special contribution made to small businesses impacted by this year’s devastating floods. Business Advisors, Paulina Mangano, Brooke Phillips and Steve Wait received special recognition for the assistance they provided to small businesses in affected areas throughout April and May.

Wednesday, 12 August 2015

Blogging for Business

Item Author Margaret

Blogging for Business

What is business blogging and why do you have to do it? Like many small business owners in the Hunter, you'll constantly juggle with time constraints, so is blogging really worth it, or can your business survive without it?

Wednesday, 12 August 2015

News Bites - Identity Crime, Food Labelling and Hootsuite!

The Nuts and Bolts, Item Author Margaret

News Bites - Identity Crime, Food Labelling and Hootsuite!

So much to review... so little time! Get the short version of Small Business News. This blog is all about... Identity Crime, Food Labelling and Hootsuite!

Tuesday, 11 August 2015

FOCUS on Catherine Deverell of Prioritised!

Your Small Biz Video Hub Small Business Focus Interviews, Item Author Margaret

FOCUS on Catherine Deverell of Prioritised!

Focus is a way of sharing success stories from micro, small and medium business owners throughout the Region. The Team at The Business Centre are pleased to introduce... Catherine Deverell of Prioritised!

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